TWX_Salesforce_Connector_ExtensionPackage location

Forum|Forum|8 years ago
November 14, 2017
7 replies
3557 views

I'm attempting to connect to SalesForce through ThingWorx 8.0.0-b11 but I'm having trouble finding the TWX_Salesforce_Connector_ExtensionPackage that is described in this support document: ThingWorx Converge Help Center. I have Utilities installed but I've been unable to locate anything related to a SalesForce connector or another extension that I can install. Additionally, the document mentions a dependency on another extension that aids in Authentication.

Thank you.

Extensions

Best answer by posipova

Confirmed, the documentation for ThingWorx 7.x needs to be updated to match. The extension is no longer available.

P

posipova

20-Turquoise

There is a support ticket opened on the same issue/question. I will update this thread once we get a definite answer. Seems like this might be a non-existent extension used as an example but the documentation is worded poorly to reflect that.

N

nmilleson

Author

17-Peridot

There is also reference to a SalesForce resource in the Utilities Installation Guide regarding updating utilities. I cannot find any of these resources within the Composer environment either:

• Salesforce ○ PTC.Resource.CRM.SalesforceAccountResourceProvider, TWUTL: ResourceProvider ○ PTC.Resource.CRM.SalesforceAccountDataShape, TWUTL: ResourceProvider ○ PTC.Resource.CRM.SalesforceContactResourceProvider, TWUTL: ResourceProvider ○ PTC.Resource.CRM.SalesforceContactDataShape, TWUTL: ResourceProvider

Found here: http://support.ptc.com/WCMS/files/172616/en/ThingWorxUtilitiesInstall.pdf on Page 25