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pshashipreetham
18-Opal
pshashipreetham18-Opal
18-Opal
November 4, 2023
Solved

Unable to Access Thingworx

  • November 4, 2023
  • 2 replies
  • 1277 views

Hi,

 

I have installed Thingworx and was able to access it on the localhost:8443/Thingworx/
When restarted after a few days, I could not access the same localhost:8443/Thingworx/ when checked on the Application Logs... Thingworx up and running:

pshashipreetham_0-1699101120585.png
Where can I check on which Port and URL is running?


Thanks,

Best answer by geva

If you inspect the logs - likely Catalina.out, you should see which port the server is binding to.  You can also validate your configuration in $CATALINA_HOME/conf/server.xml.

 

Once the application is running, you can use a tool like netstat on Linux (netstat --listening --programs -n | grep 8443), or SysInternals TCPView to determine if the Java/Tomcat process was able to bind and open the port as you expect.

 

ThingWorx will always be running at /Thingworx.

2 replies

G
geva15-MoonstoneAnswer
15-Moonstone
November 7, 2023

If you inspect the logs - likely Catalina.out, you should see which port the server is binding to.  You can also validate your configuration in $CATALINA_HOME/conf/server.xml.

 

Once the application is running, you can use a tool like netstat on Linux (netstat --listening --programs -n | grep 8443), or SysInternals TCPView to determine if the Java/Tomcat process was able to bind and open the port as you expect.

 

ThingWorx will always be running at /Thingworx.

S
slangleyCommunity Manager
Community Manager
November 13, 2023

Hi @pshashipreetham.

 

To expand on the response from @geva, if you installed ThingWorx using the installer, the default path for server.xml is C:\ThingWorxFoundation\tomcat\apache-tomcat-9.0.73\conf.

 

Regards.

 

--Sharon

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