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pshashipreetham
pshashipreetham19-Tanzanite
19-Tanzanite
Nov 4, 2023 12:33 PM UTC
Solved

Unable to Access Thingworx

Hi,

 

I have installed Thingworx and was able to access it on the localhost:8443/Thingworx/
When restarted after a few days, I could not access the same localhost:8443/Thingworx/ when checked on the Application Logs... Thingworx up and running:

pshashipreetham_0-1699101120585.png
Where can I check on which Port and URL is running?


Thanks,

gevaAnswer
15-Moonstone
Nov 7, 2023 10:08 AM UTC

If you inspect the logs - likely Catalina.out, you should see which port the server is binding to.  You can also validate your configuration in $CATALINA_HOME/conf/server.xml.

 

Once the application is running, you can use a tool like netstat on Linux (netstat --listening --programs -n | grep 8443), or SysInternals TCPView to determine if the Java/Tomcat process was able to bind and open the port as you expect.

 

ThingWorx will always be running at /Thingworx.

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2 replies

geva15-MoonstoneAnswer
15-Moonstone
Nov 7, 2023 10:08 AM UTC

If you inspect the logs - likely Catalina.out, you should see which port the server is binding to.  You can also validate your configuration in $CATALINA_HOME/conf/server.xml.

 

Once the application is running, you can use a tool like netstat on Linux (netstat --listening --programs -n | grep 8443), or SysInternals TCPView to determine if the Java/Tomcat process was able to bind and open the port as you expect.

 

ThingWorx will always be running at /Thingworx.

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slangleyCommunity Manager
Support
Nov 13, 2023 9:28 PM UTC

Hi @pshashipreetham.

 

To expand on the response from @geva, if you installed ThingWorx using the installer, the default path for server.xml is C:\ThingWorxFoundation\tomcat\apache-tomcat-9.0.73\conf.

 

Regards.

 

--Sharon

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