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1-Visitor
October 28, 2018
Solved

unable to add data in thingworx analytics server 8.3.2

  • October 28, 2018
  • 2 replies
  • 1335 views

I'm using windows 2016 server edition 4 cores 16gb ram and 50 gb of memory I am unable to add data all i can see is the status  and freezes there.

 

Creating copy of Configuration File...
Creating copy of Data File...
Submitting Create Dataset request...

Thingworx analytics  server editon 8.3.2 and same for the foundation

how can I add the data 

Best answer by mgoel

@mahitejg

 

Thank you for opening this post on community.

 

Could you please check if you twas-zookeeper microservice remain in paused state. Follow the below article to resolve this issue.

https://www.ptc.com/en/support/article?n=CS285428

 

Do let me know in case of any question.

Regards-Mohit

 

 

2 replies

mgoel5-Regular MemberAnswer
5-Regular Member
October 29, 2018

@mahitejg

 

Thank you for opening this post on community.

 

Could you please check if you twas-zookeeper microservice remain in paused state. Follow the below article to resolve this issue.

https://www.ptc.com/en/support/article?n=CS285428

 

Do let me know in case of any question.

Regards-Mohit

 

 

mahitejg1-VisitorAuthor
1-Visitor
October 29, 2018

hi @mgoel thanks a lot for your help it works like a charm