Skip to main content
M
MI_95567981-Visitor
1-Visitor
November 23, 2020
Question

Unable to connect to the Thingworx academic simulator (PTC Cloud)

  • November 23, 2020
  • 1 reply
  • 1024 views

Hello, 

 

The error state "Unable to connect, check your port". I am using the PTC Cloud trial version from developer portal.

I have checked some alternatives for the error and I notice that my problem same with his.

Unable to connect to the Thing Worx academic simulator - PTC Community

But the problem still unsolved. Here I attached my error. I hope anyone can help me.

Thanks.

error.png

 

 

1 reply

A
anarwal5-Regular Member
5-Regular Member
November 23, 2020

Hi @MI_9556798 , Could you try unchecking secure server and try 8080.

 

Regards
Ankur

M
MI_95567981-VisitorAuthor
1-Visitor
November 23, 2020

Hello @anarwal 

 

Thank you, now I can access the simulator. But the new problem is, my Thing created at the composer does not appear in the list. Is there any solution? Also the simulator seems to refresh back to home if left them few minutes and need to insert again. And the second time start to connect, it wont and popup the same message as before. I thought maybe it required a stable internet connection.

error2.png

 

Terms & ConditionsAccessibility statement