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I
ID_101513841-Visitor
1-Visitor
December 16, 2021
Solved

Unable to Create in Hosted Trials / For Thingworx IOT

  • December 16, 2021
  • 3 replies
  • 2302 views

Hello Team / Experts ,

Please do advise and assist me as I am unable to create Hosted Trials for Thing Worx IOT.

 

 

Regards
Indranil Dutta Ray

Best answer by slangley

Hi everyone.

 

I have been advised that as of January 3, no new hosted trials will be supported on the ThingWorx Developer Portal.  All active trials will continue to run to their scheduled end date on or before February 2, 2022.  Please contact Sales for additional ThingWorx platform inquiries.

 

Regards.

 

--Sharon

3 replies

M
MR_95979395-Regular Member
5-Regular Member
December 16, 2021

Hi Indranil,

 

We apologize for the inconvenience. In an active response to protect our customers during the Log4j vulnerability incident, our hosted trials are temporarily down. Please subscribe to this ThingWorx support article for updates: https://www.ptc.com/en/support/article/CS358901.

 

 

Thank you for reaching out,

 

Michael Rohr

ThingWorx Developer Portal

    S
    slangleyCommunity Manager
    Support
    January 5, 2022

    Hi @ID_10151384.

     

    Hopefully, you've been able to access your hosted trial.  If you still have issues, please let us know.

     

    Regards.

     

    --Sharon

      S
      SS_23189-Granite
      9-Granite
      January 9, 2022

      still same problem persist in trial version in developer portal.. when it will resume

      S
      slangleyCommunity Manager
      Support
      January 12, 2022

      Hi @SS_2318.

       

      Are you asking when the trial versions will be available again?  Or did you already have a hosted trial in progress that you're unable to access?

       

      Regards.

       

      --Sharon

      S
      slangleyCommunity ManagerAnswer
      Support
      January 14, 2022

      Hi everyone.

       

      I have been advised that as of January 3, no new hosted trials will be supported on the ThingWorx Developer Portal.  All active trials will continue to run to their scheduled end date on or before February 2, 2022.  Please contact Sales for additional ThingWorx platform inquiries.

       

      Regards.

       

      --Sharon

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