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Ashritha15-Moonstone
15-Moonstone
November 22, 2021
Question

Unable to import Extension utl-core.zip in Thingworx 9.1

  • November 22, 2021
  • 1 reply
  • 737 views

I have a requirement where template "TW.RSM.Template.AssetWithTunnelsAndFileTransfer" needs to be used.

I have downloaded "MED-61116-CD-091_F000_ThingWorx-Utilities-Core-9-1-0.zip" and tried importing the same. But unable to import utl-core.zip ( All other extensions are imported successfully).

 

While validating extension error occurs as shown in below image. But nothing will be found in application log.

Ashritha_0-1637560840619.png

 

Version Details: 9.1.0

Please provide the solution to this issue.

 

Thank you !!

 

1 reply

B
bchaudhary_4480085-Regular Member
5-Regular Member
November 22, 2021

Hi @Ashritha 

 

Can you pls share the application and error logs?

Also, Just wanted to confirm whether you have imported the dependent extensions priory.

 

Kindly reach out if you need any further clarification.

 

Regards

Bhawna

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