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liuq1-Visitor
1-Visitor
Jun 11, 2018 9:33 PM UTC
Question

Unable to install ThingWorx Analytics 8.2

I have Windows 10 Education, and installed Docker 18.03.1-ce-win65.

When I was trying to install ThingWorx Analytics 8.2 on my computer, it stuck in the process of installing: create image for analytic server (another window said installing Thingworx Analytic Server). This took more than two hours.

I am wondering, normally, how long it takes to install the tool. 

Is there anything I should check to make sure I am installing it correctly?

 

Thanks!

6 replies

mgoel5-Regular Member
5-Regular Member
Jun 12, 2018 4:38 AM UTC

@liuq

 

Thank you for opening this Thread. Could you please verify below points.

1) Make sure Both ThingWorx Foundation and Analytics server are of same version for compatibility.

2) For windows 10 docker should be native docker not docker toolbox.

3) ThingWorx composer should be up and running.

 

Usually it takes maximum 5 minutes to install. See this article: https://www.ptc.com/en/support/article?n=CS243525&posno=2&q=Analytics%208.2%20installation&source=search

 

Do let me know in case of any question. 

Regards-Mohit

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drieder1-Visitor
1-Visitor
Jun 12, 2018 12:29 PM UTC

Also try using docker version 17.03 (I also had troubles with version 18) and increase docker RAM to 5 or 6 GB

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liuq1-VisitorAuthor
1-Visitor
Jun 12, 2018 5:54 PM UTC

Is there an upper limit for the version of Docker? I read it has to be between 17.3 to 17.5 on other thread, but not sure if this is true.

Docker 17.3 is not supported on Windows 10 Education.

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