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N
NJ_1014476111-Garnet
11-Garnet
December 29, 2022
Question

Unable to Invoke Service SendMessageWithNoReply

  • December 29, 2022
  • 3 replies
  • 1731 views

Hi All,

I want to send mail to monitoring team in case of any alerts. So I want to know how to send mail from thingworx. Please let me know your inputs on the same.

 

Unable to Invoke Service SendMessageWithNoReplyTo on EmailOnAFailureCase : Unable to send error email for logged incident

3 replies

S
SachinSharma16-Pearl
16-Pearl
December 29, 2022

Have you entered all the details in the configuration tab of the mail thing? Port, server, mail account user etc.

SachinSharma_0-1672305216967.png

 

You can refer below articles to understand how mail extension works,

https://www.ptc.com/en/support/article/CS253881

https://www.ptc.com/en/support/article/CS200624

 

Regards,

Sachin

 

 

    N
    NJ_1014476111-GarnetAuthor
    11-Garnet
    December 29, 2022

    any solution for outlook ? Configuration?

    J
    jensc17-Peridot
    17-Peridot
    December 29, 2022

    Hello,

     

    Not sure if this will help you at all?

    https://support.ptc.com/help/thingworx_hc/thingworx_8_hc/en/index.html#page/ThingWorx/Help/Extensibility/Mail.html 

     

    I am sending emails to outlook inside my organization, however my configurations will likely not work for you as each organization will have different configs with ports and such.

     

    Regards,

    Jens

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