Skip to main content
1-Visitor
January 3, 2020
Question

Unable to load Entity type in Thingworx flow connector

  • January 3, 2020
  • 3 replies
  • 2089 views

Hi,

 

I am using Thingworx Execute Service connector to execute a service from other Thingworx instance(consider as X), The entity type is not loading even after successful connection.

 

 

error.png

 

If I connect to the local server or other than X, I could able to load everything. How can I trace the problem in this case?

 

 

 

Regards,

Janakiraman P

3 replies

1-Visitor
January 6, 2020

 

Hi,

 

The following service returns 400 as status code on click of Entity Type.

 

getTemplatesShapesResourcesSubsystems

 

400 Bad Request

 

 

Regards,

janakiraman P

5-Regular Member
January 13, 2020

Hi Janakiram,

 

Will you provide us Nginx logs and vhost logs.

 

Thank you,

gautham

1-Visitor
January 29, 2020

Hi,

 

Please find the log file.

 

Support
January 23, 2020

Hi @Janakiraman-P.

 

If you have found a solution to your question, please post it here for the benefit of others with the same question.  If you are still searching for a solution, please provide the logs previously requested.

 

Regards.

 

--Sharon

Support
February 21, 2020

Hi @Janakiraman-P.

 

Have you found a solution to your problem?  If so, please post it here and mark it as the Accepted Solution for the benefit of others on the community.  If you're still struggling to find a solution, please provide more details regarding the problem so we can assist.

 

Regards.

 

--Sharon