Skip to main content
SwapnilP
SwapnilP13-Aquamarine
13-Aquamarine
February 12, 2025
Solved

Unable to run Sammy and getting below attached error. can anyone help ?

SwapnilP_0-1739340369844.png

 

PEHOWEAnswer
17-Peridot
February 13, 2025

Hello @SwapnilP .
In order for the Sammy Tool to work you need to be able to login to the PTC eSupport site.
The online Documentation for "Sammy Desktop"

 

The screen capture from the web site seems to answer your question:

Let me know if this helps

Regards,

Pehowe

View in thread

3 replies

vnamboodheriCommunity Manager
Community Moderator
February 12, 2025

Hello @SwapnilP, 

 

Thank you for your question. 
However, I'd like to recommend to bring more details and context to your initial inquiry. 
It also helps to have screenshot(s) to better understand what you are trying to do in your process. 

This will increase your chances to receive meaningful help from other Community members. 

Regards,
Community Moderation Team.

Translate
PEHOWE17-PeridotAnswer
17-Peridot
February 13, 2025

Hello @SwapnilP .
In order for the Sammy Tool to work you need to be able to login to the PTC eSupport site.
The online Documentation for "Sammy Desktop"

 

The screen capture from the web site seems to answer your question:

Let me know if this helps

Regards,

Pehowe

Translate
PEHOWE17-Peridot
17-Peridot
March 24, 2025

Hello @SwapnilP ,

It appears that  your question.  For the benefit of other Community Members who may have the same question, it would be great if you could designate it as the Accepted Solution.

In the event that this response did not answer your question, please post your current status so that we can continue to support.

Thanks for using the PTC Community!

Regards,

Pehowe

Translate
Terms & ConditionsAccessibility statement