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pshashipreetham
18-Opal
pshashipreetham18-Opal
18-Opal
December 11, 2021
Question

Unable to Thingworx Rest API's

  • December 11, 2021
  • 2 replies
  • 1914 views

Not able run the Thingworx API without disabling the SSL in the Postman. Is there any way to run the Thingworx API's without disabling SSL in Postman. 

is there some configuration issue ?

 

psp316r_0-1639224317858.png


@c_lowy @slangley @paic @VladimirN 

Thanks,
Shashi

 

2 replies

P
PaiChung22-Sapphire I
22-Sapphire I
December 13, 2021

Obvious question, did you setup ThingWorx with a proper cert or are you using a self-signed cert?

    pshashipreetham
    18-Opal
    pshashipreetham18-OpalAuthor
    18-Opal
    December 14, 2021

    hi @PaiChung ,

    not pretty sure on that, as of now thingowrx is running on an VM. Mostly it is an self-signed cert !!

    Thanks,
    Shashi.

    P
    PaiChung22-Sapphire I
    22-Sapphire I
    December 14, 2021

    It may be that it can't work with a self-signed certificate, I really haven't tried myself.

      S
      slangleyCommunity Manager
      Support
      December 20, 2021

      Hi @pshashipreetham.

       

      Are you using the SSL port as opposed to the non-SSL port?  Has trust been established between the cert running in ThingWorx and the client?  You can check the cert from your browser when pulling up ThingWorx.

       

      This article may also help.

       

      Regards.

       

      --Sharon

      S
      slangleyCommunity Manager
      Support
      January 10, 2022

      Hi @pshashipreetham.

       

      I will be happy to open a case on your behalf.  To do so, please private message me with the version of ThingWorx you are running along with the support account needed for opening the case.

       

      Regards.

       

      --Sharon

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