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CZ_964521715-Moonstone
15-Moonstone
May 22, 2022
Solved

Unable to update thing: [2,004] Unrecoverable error occurred. Contact the administrator.

Hi Community,

 

This error occurs when I save the service, and then the Thing cannot create a new service again. How can I solve this problem, thank you！

 

CZ_9645217_0-1653223265710.png

 

CZ_9645217Answer
15-Moonstone
May 26, 2022

Hi PaiChung,

 

Thank you for your reply, the problem has been solved, the database server has failed, thank you

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2 replies

PaiChung22-Sapphire I
22-Sapphire I
May 23, 2022

Is there any more information in the log? Are you getting any other errors during any other operation?

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CZ_964521715-MoonstoneAuthorAnswer
15-Moonstone
May 26, 2022

Hi PaiChung,

 

Thank you for your reply, the problem has been solved, the database server has failed, thank you

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