Skip to main content
PGayathri1-Visitor
1-Visitor
July 27, 2018
Question

Unable to view the Mashups in thingworx8.1

Getting white screen while clicking the view mashup button in any created mashup and also unable to view the Thingworx in-built mashups like(Extension Manager Listing,logs,licencing subsystem etc).I am unable to view any mashup in Thingworx 8.1 version. 

getting below screen while viewing the mashups.

 

3 replies

jdass13-Aquamarine
13-Aquamarine
July 27, 2018

Is this on Internet Explorer browser? Then the compatibility mode could be turned on. ThingWorx does not support compatibility mode in IE. Have a look at this Article. Try opening the mashups in other browsers like Chrome or Firefox.

 

Translate
PGayathri1-VisitorAuthor
1-Visitor
July 28, 2018

i am opening mashups in chorme only not in IE. my thingworx version is 8.1.

Translate
raluca_edu
raluca_edu17-Peridot
17-Peridot
July 31, 2018

Hi,

 

Check the logs and see if there is any error/warning:

- Tomcat logs

- /ThingworxStorage/logs/Application.log

Translate
Terms & ConditionsAccessibility statement