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Janakiraman-P1-Visitor
1-Visitor
August 21, 2019
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Unknown Error while installing Thingworx Analytics 8.4

  • August 21, 2019
  • 1 reply
  • 1335 views

Hi, 

Am facing following error shown as popup says, "unknown error while running /default/json_utils

'-configfile=/results-ms_reports.json' -property=version "

 

I installed Thingworx 8.4 through Tomcat and Thingworx WAR file.

 

And, I could able to run the same bundle in another server without any issue.

 

 

What could be the issue in this?

 

Regards,

Janakiraman P

Best answer by vangne

@Janakiraman-P Please refer this article CS288520 for more details

1 reply

V
vangne16-PearlAnswer
16-Pearl
August 21, 2019

@Janakiraman-P Please refer this article CS288520 for more details

    V
    vangne16-Pearl
    16-Pearl
    August 21, 2019

    @Janakiraman-P  If this resolved your issue then please indicate the appropriate response as the Accepted Solution for the benefit of other Community members who have the same question. If you are still experiencing issues, please do let us know your questions or concerns.

     

    Thanks,

    Vibhuti

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