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Balsamy3-Newcomer
3-Newcomer
June 10, 2026
Question

Upgrade ThingWorx from version 9.4.0 to 10.0

  • June 10, 2026
  • 1 reply
  • 32 views

We have successfully migrated the existing PostgreSQL 15.3 database to a new PostgreSQL 15.3 server and established connectivity with the newly installed ThingWorx 9.4.0 environment on the new servers.

As the next step, we need to upgrade ThingWorx from version 9.4.0 to 10.0.

Could you please advise on the recommended approach and best practices for performing this upgrade?

For your information, ThingWorx and PostgreSQL are hosted on separate servers.

1 reply

N
Nathaniel_SCommunity Manager
Community Manager
June 22, 2026

Hello ​@Balsamy,

Just a note that ThingWorx 10.0.0 is compatible with PostgreSQL 15.8 per the ThingWorx Foundation 10.0.0.0 Release Matrix and you may want to upgrade to that database version as part of your overall upgrade. Given that you have everything working right now though (and assuming you have psql on your TWX machine), you should be alright to go through upgrading as normal.

The guide you’ll want to follow will be in the Help Center’s Upgrading ThingWorx section. Give special attention to any prerequisites and ensure backups or snapshots are taken prior to beginning the upgrade process. You will want to try the upgrade on a test or development instance prior to upgrading any production level environments. You should be able to jump straight from 9.4 to 10.0 with an in-place upgrade. The installer does support using a remote DB for your situation provided you have psql client on your local machine so it can create and run the database scripts remotely.

If you have further concerns or run into issues please open a Technical Support Case for further assistance.

Best regards, Nathaniel
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