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gyoung1-Visitor
1-Visitor
Apr 24, 2017 4:09 PM UTC
Question

Upgraded to 7.3.4 and am receiving an odd error on all grid widgets: "Exception: list.split is not a function" Is there any information on this error and how to resolve it?

All grid widgets in existing mashups are returning this error since upgrading to 7.3.4.

Updated to reflect error message difference from Chrome and Internet Explorer

Chrome error: ERROR - An error occurred while calling dhxgrid::afterRender, Id = "dhxgrid-3". Exception: list.split is not a function

IE error: ERROR - An error occurred while calling dhxgrid::afterRender, Id = "dhxgrid-3". Exception: Object doesn't support property or method 'split'

I am looking for information on this error message and possible resolution.

13 replies

ankigupta5-Regular Member
5-Regular Member
Apr 25, 2017 4:09 AM UTC

Gregg Young​,

What was the old version of your ThingWorx from which which you upgraded to 7.3.4

I didn't find this error in PTC articles. So, it seems that it was not reported to PTC before.

Could you please share the export of one of the Mashup containing Grid from previous version to help me check it.

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gyoung1-VisitorAuthor
1-Visitor
Apr 25, 2017 2:51 PM UTC

Ankit --

The attached mashup and associated data table and data shapes were imported to 7.2.2 and run with no errors. On 7.3.4, the mashup indicates the list.split error. Screen shots of the two environments also enclosed

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posipova20-Turquoise
20-Turquoise
Apr 25, 2017 3:03 PM UTC

What is your tomcat version? Does the problem appear in different browsers?

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atahri1-Visitor
1-Visitor
Dec 20, 2017 10:52 AM UTC

Hello, I am having the same problem. Is there any update about thus case ?

Thank you

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posipova20-Turquoise
20-Turquoise
Dec 20, 2017 1:51 PM UTC

We were not able to reproduce the error. What are the exact versions of yout thingWorx platform and tomcat?

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atahri1-Visitor
1-Visitor
Dec 20, 2017 3:50 PM UTC

Thingworx 8 and I think Tomcat 8

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pjoly1-Visitor
1-Visitor
Apr 28, 2018 2:02 PM UTC

I have the same issue with THX 7.4.9-b47

I do not have pie chart in the associated mashups  but Time Chart or Google Maps

 

 
15:57:50 ERROR - An error occurred while calling dhxgrid::afterRender, Id = "dhxgrid-18". 
Exception: list.split is not a function
15:56:25 ERROR - An error occurred while calling dhxgrid::afterRender, Id = "dhxgrid-17". 
Exception: list.split is not a function
15:56:25 ERROR - An error occurred while calling dhxgrid::afterRender, Id = "dhxgrid-9". 
Exception: list.split is not a function
15:56:25 ERROR - An error occurred while calling dhxgrid::afterRender, Id = "dhxgrid-14". 
Exception: list.split is not a function
15:56:25 ERROR - An error occurred while calling dhxgrid::afterRender, Id = "dhxgrid-6". 
Exception: list.split is not a function
 

 

 

 

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