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KSM15-Moonstone
15-Moonstone
September 19, 2024
Solved

Upgrading of ThingWorx 9.2.13 to 9.6 version

Hi all,

 

I want to upgrade ThingWorx version 9.2.13 to 9.6. I want recommendations, Guidance and also support. what are the possible ways and which one is the best approach?

Rocko
RockoAnswer
19-Tanzanite
September 19, 2024

Have you searched the support database yet? There are many articles on that topic.

https://www.ptc.com/en/support/search/#q=upgrade%20thingworx

 

The product help also shows you probably need to go from 9.2 to 9.3, then to 9.6 ("Supported Upgrade Paths")

https://support.ptc.com/help/thingworx/platform/r9.6/en/#page/ThingWorx/Help/Installation/Installation/upgrading_to_9_6.html#wwID0EQYQS

https://support.ptc.com/help/thingworx/platform/r9/en/#page/ThingWorx/Help/Installation/Installation/upgrading_to_9_4.html#

 

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3 replies

Rocko
Rocko19-TanzaniteAnswer
19-Tanzanite
September 19, 2024

Have you searched the support database yet? There are many articles on that topic.

https://www.ptc.com/en/support/search/#q=upgrade%20thingworx

 

The product help also shows you probably need to go from 9.2 to 9.3, then to 9.6 ("Supported Upgrade Paths")

https://support.ptc.com/help/thingworx/platform/r9.6/en/#page/ThingWorx/Help/Installation/Installation/upgrading_to_9_6.html#wwID0EQYQS

https://support.ptc.com/help/thingworx/platform/r9/en/#page/ThingWorx/Help/Installation/Installation/upgrading_to_9_4.html#

 

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KSM15-MoonstoneAuthor
15-Moonstone
January 31, 2025

Thanks Rocko,

 

It was helpful

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CharlesJiCommunity Manager
Support
February 28, 2025

Hi @KSM 

 

It appears that there is a solution to your question.  For the benefit of other Community Members who may have the same question, it would be great if you could designate it as the Accepted Solution.


Thanks for using the PTC Community!

Regards,
Charles

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