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ketanaga1-Visitor
1-Visitor
November 23, 2020
Solved

UploadThing

  • November 23, 2020
  • 1 reply
  • 2350 views

Hi

 

I am trying to setup an analytics server for my TWX platform, for which I am stuck on getting the UploadThing zip file to be installed on the server. Attached you will find the extracted Thingworx_Analytics_Extension files in which UploadThing.zip should also be present however it is missing.

Workaround needed

 

Regards

 

Best answer by ketanaga

Thanks for the clarification and the video tutorial

 

Regards

 

1 reply

C
cmorfin19-Tanzanite
19-Tanzanite
November 23, 2020

Hi @ketanaga 

 

Thank you for your post.
The UploadThing was a mechanism used in older version (I think until 8.1). It is no longer needed.

All you need is the extension file you have in the screenshot you posted.

You do have to be careful and make sure you follow the compatibility matrix though (https://support.ptc.com/help/thingworx_hc/thingworx_analytics_8/#page/analytics%2Fcompatibility%2Fthingworxanalytics_compatibility_8_5_later.html%23) 

 

By the way, where did you find that uploadthing was needed ? I'd like to see if the document can be updated if we have something that still mention it.

 

Thanks

Christophe

 

    A
    anarwal5-Regular Member
    5-Regular Member
    November 23, 2020

    Hi @ketanaga , Yes it is not required after 8.1 you must be following old documentation.

     

    Link to how to install thingoworx analytics video.

     

    https://www.ptc.com/en/support/article/CS314203

    K
    ketanaga1-VisitorAuthorAnswer
    1-Visitor
    November 23, 2020

    Thanks for the clarification and the video tutorial

     

    Regards

     

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