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Ghandour1-Visitor
1-Visitor
August 20, 2020
Question

URL and APPKEY

  • August 20, 2020
  • 1 reply
  • 3961 views

Hello All,

 

I was using the cloud version of thingworx, and now moved to local installation.

 

In the cloud one, I used to start my work by running an agent file with the URL address of my account such as below:

 

URI=wss://PP-2007161840G0.devportal.ptc.io:8443/Thingworx/WS

and add the APP KEY.

 

Now I know how to get the APPKey but not sure how to use as URI for the local installation.

 

Should I use: URI =http://localhost:8080/Thingworx ??

 

Best,

Ahmed 

    1 reply

    G
    Ghandour1-VisitorAuthor
    1-Visitor
    August 20, 2020

    Hello,

     

    I tried to use the URI as below,  but I got the fetal error attached. Any idea?

    URI=http://localhost:8443/Thingworx

     

     
     

     

     

     

    G
    Ghandour1-VisitorAuthor
    1-Visitor
    August 20, 2020

    I am attaching the error log file

    S
    slangleyCommunity Manager
    Support
    August 21, 2020

    Hi @Ghandour.

     

    Please provide the logs located at \ThingworxStorage\logs.  These should provide more information regarding whether ThingWorx is running successfully.  If there are no logs at that location, please provide the following:

     

    • <tomcat_home>\logs
    • platform-settings.json located at \ThingworxPlatform

    Regards.

     

    --Sharon

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