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LynnM10-Marble
10-Marble
August 27, 2024
Solved

ValueDisplay widget doesn't display .JPG image

  • August 27, 2024
  • 1 reply
  • 1420 views

I've been using a ValueDisplay widget to display .JPG images from a Thingworx Repository.

It works well with the Value Format [Renderer and State] set to "Display image to cover cell height"

in versions 9.4.3 and 9.4.7.

After upgrading to version 9.5.3 the images display as a microscopic postage stamp.

The only way for the .JPG images to display in a size big enough to see is to change the Renderer and State to "Display image using original size". 

Original size does not resize with the browser.

Best answer by PEHOWE

Hello @LynnM ,  The issue you encountered and is being reported as fixed in ThingWorx version (9.7.0, 9.5.7, 9.6.4)  I believe these versions are available for download.

 

Regards,

Pehowe
 

1 reply

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PEHOWE17-Peridot
17-Peridot
August 29, 2024

@LynnM , There was a similar issue reported in 9.2.1. It was fixed in 9.3.4. 
If you are seeing this issue. Create a simple test case (being able to demo a problem gets a better response) and open a case with Support. 

L
LynnM10-MarbleAuthor
10-Marble
August 29, 2024

Thank you

I’ve opened Case 17482777

P
PEHOWE17-Peridot
17-Peridot
November 14, 2024

@LynnM ,  The items has been identified as a defect, R&D is investigation the issue.  As updates are made available, additional information will be posted.

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