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LynnM10-Marble
10-Marble
August 27, 2024
Solved

ValueDisplay widget doesn't display .JPG image

I've been using a ValueDisplay widget to display .JPG images from a Thingworx Repository.

It works well with the Value Format [Renderer and State] set to "Display image to cover cell height"

in versions 9.4.3 and 9.4.7.

After upgrading to version 9.5.3 the images display as a microscopic postage stamp.

The only way for the .JPG images to display in a size big enough to see is to change the Renderer and State to "Display image using original size". 

Original size does not resize with the browser.

PEHOWEAnswer
17-Peridot
April 21, 2025

Hello @LynnM ,  The issue you encountered and is being reported as fixed in ThingWorx version (9.7.0, 9.5.7, 9.6.4)  I believe these versions are available for download.

 

Regards,

Pehowe
 

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6 replies

PEHOWE17-Peridot
17-Peridot
August 29, 2024

@LynnM , There was a similar issue reported in 9.2.1. It was fixed in 9.3.4. 
If you are seeing this issue. Create a simple test case (being able to demo a problem gets a better response) and open a case with Support. 

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LynnM10-MarbleAuthor
10-Marble
August 29, 2024

Thank you

I’ve opened Case 17482777

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PEHOWE17-Peridot
17-Peridot
November 14, 2024

@LynnM ,  The items has been identified as a defect, R&D is investigation the issue.  As updates are made available, additional information will be posted.

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