1-Visitor

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When i hit thingworx url Apache Tomcat goes down

Hello ,

I have configured Thingworx 8.1 on server . but when i hit URL apavhe tomcat automatically down.

below is my platform-setting.jason file

Also find Tomcat java setting

-Dserver -Dd64

-XX:+UseG1GC

-Dfile.encoding=UTF-8

-Djava.library.path=C:\Tomcat 8.5\webapps\webapps\Thingworx\WEBINF\extensions

Add above in Tomcat JAVA configure

but tomcat is going down attached log files .

Installing on Windows server.

Please help in this case.

Best answer by slangley

Hi @bkulkarni.

One more issue with the path Raluca noted.....the dash is missing in the WEB-INF folder name. The path should be:

-Djava.library.path=C:\Tomcat 8.5\webapps\Thingworx\WEB-INF\extensions

Regards.

--Sharon

17-Peridot

Hi,

Path is not correct:

-Djava.library.path=C:\Tomcat 8.5\webapps\webapps\Thingworx\WEBINF\extensions

It should be:

-Djava.library.path=C:\Tomcat 8.5\webapps\Thingworx\WEBINF\extensions

Please change this path and restart Tomcat.

Hope it helps,

Raluca Edu

Answer

Support

Hi @bkulkarni.

One more issue with the path Raluca noted.....the dash is missing in the WEB-INF folder name. The path should be:

-Djava.library.path=C:\Tomcat 8.5\webapps\Thingworx\WEB-INF\extensions

Regards.

--Sharon

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