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pzhang1-Visitor
1-Visitor
November 23, 2016
Question

where is the checkbox in the marketplace ?

when submit rquest as guest from marketplace for downloading a extension,the windows will display the error.But where is the check box?

7 replies

ttielebein5-Regular Member
5-Regular Member
November 23, 2016

Does it appear like this in other browsers?

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nbansal14-Alexandrite
14-Alexandrite
November 25, 2016

Hello Peter,

I can see the checkbox while I try to download the 'QR CODE' extension from IOT marketplace. Please refer to below screenshot:

I am using Google Chrome browser. Which browser and version are you using? Could you please try doing it using different browsers.

Thanks,

Nidhi Bansal

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pzhang1-VisitorAuthor
1-Visitor
November 28, 2016

I used the firefox and IE11 or Edge.All of these browser don't have the checkbox.

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ttielebein5-Regular Member
5-Regular Member
November 28, 2016

Are you in Windows or some other OS? Not sure if that would make a difference.

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ankigupta5-Regular Member
5-Regular Member
November 29, 2016

Peter Zhang​, It seems that the popup window is not showing completely in your browser. Try to change the window size of your browser i.e. zoom in / zoom out or try to move the popup window to see if it helps.

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    pzhang1-VisitorAuthor
    1-Visitor
    November 29, 2016

    Does my country DNS block the robot window? Because I can't visit some website,such as google,youtube,etc.

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