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J
JulianaGuerra1-Visitor
1-Visitor
April 27, 2020
Question

Widgets don't appear in runtime

  • April 27, 2020
  • 3 replies
  • 3913 views
Hello! I'm currently working with Thingworx v8.5 and experiencing some issues with Mashups. As I'm adding widgets to the design it's all working as expected in the mashup builder, however, once I select "View mashup" some widgets don't appear in runtime. I tried with different widgets in the mashup and experienced the same problem with many of them.
This is not a problem regarding imported widgets since this is happening with the native widgets. There are no errors on the logs.
How can I solve this problem?
TWX_mashup.png

3 replies

S
slangleyCommunity Manager
Support
April 27, 2020

Hi @JulianaGuerra.

 

If you're running 8.5, it's recommended that you upgrade to one of the patch releases.  A number of issues were corrected with widgets in 8.5.1, but 8.5.5 is due to be released today, so I would wait for that one.

 

Also, you may want to test under a different browser to see if the behavior is consistent.

 

If you still have problems, please provide us with the mashup and other entities for recreating the issue, and we will take a closer look.

 

Regards.

 

--Sharon

 

 

R
raluca_edu17-Peridot
17-Peridot
April 28, 2020

Hi,

 

Do you have Enable Beta Widgets active in Platform Subsystem? 

 

raluca_edu_0-1588060044333.png

Regards,

Raluca Edu

    J
    JulianaGuerra1-VisitorAuthor
    1-Visitor
    April 28, 2020

    Unfortunately, it didn't solve the problem as the widgets still don't appear. But thanks for the suggestion!

    R
    raluca_edu17-Peridot
    17-Peridot
    April 29, 2020

    Can you see any error in Application.log? Or in Developer Tools in browser?

    S
    slangleyCommunity Manager
    Support
    June 3, 2020

    Hi @williammarinho and @JulianaGuerra.

     

    Just wondering if you opened a case for the issues you were experiencing with the missing widgets.  If so, please either provide the case number or the solution if the case has been resolved.

     

    Regards.

     

    --Sharon

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