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shindemayur1-Visitor
1-Visitor
December 15, 2018
Solved

Windchill server cannot be reached.........Connection refused.

  • December 15, 2018
  • 1 reply
  • 6645 views

Hello,

I am trying to install Thingworx navigate 1.8 using installer (600 MB file proivded on PTC website).

I don't have Windchill configured for SSL, nor i want to do it.

So i am selecting option Fixed Authentication.

I keep my Windchill server on, i can access it from browser.

So even after providing correct URL and Administrator username and password i am not able to connect to windchill.

 

I guess for Fixed Authentication Https is not mandatory.  Also  when i try to connect using media

1) ptc-windchill-integration-connector-proxy

2) ptc-windchill-integration-connector

 

and run the LandingPageAccessAppMashup , it shows connection refused in Application logs.

Best answer by shindemayur

It was version problem only.   When I read the Released Notes of Thingworx Navigate 1.8, it was mention that Windchill 11.1 M010  is supported, so I tried connecting with it, and it works. 

 

Thank you, everyone, for your support.

1 reply

S
shindemayur1-VisitorAuthor
1-Visitor
December 17, 2018

What is the solution for this?

 

S
slangleyCommunity Manager
Support
December 17, 2018

Hi @shindemayur.

 

Did Navigate install successfully?  You might want to check the compatibility matrix to rule out any problems at that level.  If you find there are still issues, check the logging from both sides.

 

Regards.

 

--Sharon

S
shindemayur1-VisitorAuthor
1-Visitor
December 18, 2018

Yes, Navigate is working fine. Just the problem is with windchill connectivity. I had tried with Windchill 11.0 M030 , but its not working.

Should I try with the latest version i.e. 11.1 M010? 

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