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1-Visitor
April 13, 2019
Solved

wsdbprod01136-AnalyticsServer_TrainingThing permission issue

  • April 13, 2019
  • 3 replies
  • 1740 views

As an admin, I can access wsdbprod01136-AnalyticsServer_TrainingThing but my users cannot. 

I tried giving and enabling all permissions under visibility, design time and runtime at wsdbprod01136-AnalyticsServer_TrainingThing Thing but my users are still unable to access the object at legacy composer and show loading forever. I had an issue previously for creating value stream but worked after I change the permission. Please help with this issue.


Best answer by abarki

Hi @hujingrui,

 

Were you able to find a solution? if yes, kindly provide information about what solved the issue, this might help additional community members with same observed  behavior.

If you still encounter the same behavior let me know, and I will assist in finding a solution.

 

Regards,

Asia

3 replies

hujingrui1-VisitorAuthor
1-Visitor
April 13, 2019

I am not sure if this is the correct way but I was able to get permission access to my users by setting visibility to 

  1. AnalyticsTrainingLearner
  2. AnalyticsSamplingParams
  3. GenericStringList
  4. AnalyticsDatasetRef
  5. TrainingMicroserver

on the new composer which I was not able to via the legacy composer(cannot edit system object). I am not sure why the legacy composer is behaving this way.

5-Regular Member
April 17, 2019

Hi,

Did you get the change to view information available about User Setup access from PTC Help Center?

https://support.ptc.com/help/thingworx_hc/thingworx_analytics_8/#page/analytics%2Fanalytics-install-builder-users.html

 

https://support.ptc.com/help/thingworx_hc/thingworx_analytics_8/#page/analytics%2Fanalytics-builder-overview.html%23

 

What ThingWorx Platform version are you using?

Are you able to provide information about the documentation guide you are using? can you provide a link or the name and version of the guide? 

Kr.

Asia