Skip to main content
K
KeithGrabske1-Visitor
1-Visitor
April 6, 2020
Question

Add Support For Moto G6

  • April 6, 2020
  • 1 reply
  • 1743 views

Please add Vuforia Chalk support for Moto G6 phone.  Mine runs Android 9, which should be compatible, but the Google Play store says, "Your device isn't compatible with this version."  Thanks.

1 reply

T
tmccombie21-Topaz I
21-Topaz I
April 8, 2020

All current supported devices can be found here: https://chalk.vuforia.com/content/vuforia-chalk/en/download-chalk.html

 

We are working to expand our list of Android supported devices.  With the latest release  for Android (3.0.0) we have added the ability to use Chalk in an A/V only mode on unsupported devices. Can you confirm what version you tried to download?

K
KeithGrabske1-VisitorAuthor
1-Visitor
April 8, 2020

Hello,

 

Thanks for getting back to me on this!

 

I am trying to install whatever version is in the link sent via email ..."Download the app"

 

Please see the attached screenshot.

 

Thanks,

 

Keith

T
tmccombie21-Topaz I
21-Topaz I
April 9, 2020

Hi Keith,

 

Thanks for the additional details. It looks like the Moto G6 runs a 32-bit OS and Chalk currently requires a 64-bit version of Android. This is why you are seeing the message "your device is not compatible". 

Terms & ConditionsCookie settingsAccessibility statement