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A
agangaiah5-Regular Member
5-Regular Member
June 20, 2018
Question

Contacts listed as pending

  • June 20, 2018
  • 1 reply
  • 3707 views

Hi,

 

The contacts in list is showing as pending but those contacts have activated their chalk account. And one of the pending contact is able to make a chalk call to me but I am not able to call them back as it shows up as pending. 

 

Is there a way I can delete the contact add them again?

Or should I re-install Chalk on my phone?

 

Thanks,

Avinash 

1 reply

A
agangaiah5-Regular MemberAuthor
5-Regular Member
June 20, 2018

Hello,

 

I just Re-Installed the App, now it is working fine.

 

Avinassh

D
danhitomi13-Aquamarine
13-Aquamarine
June 25, 2018

Hi Avinassh - sorry to hear about the confusing experience and glad you were able to self-resolve it.

 

This is a known issue. Until we make this improvement - the workaround if you find a Contact stuck in a "Pending" state is to delete the Contact and re-add them. You can do this by "swiping left" on your Contact List to reveal a "Delete" option (see screenshot).

 

This should be better than reinstalling the app.

 

Best,

Dan

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