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WT_96601531-Visitor
1-Visitor
Oct 6, 2020 8:54 AM UTC
Solved

How to transition from free chalk account to commercial account

Hi,

We have since purchase a subscription license from a distributor but until now have difficulty in linking or transitioning our account.

Please advise.

 

Thanks

 

Wilmerr

ytellaAnswer
17-Peridot
Oct 6, 2020 1:50 PM UTC

Hi Wilmerr,

Could you please provide your chalk account details in a private message. I will look into it and will provide an update.

Thank you!

 

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2 replies

ytella17-PeridotAnswer
17-Peridot
Oct 6, 2020 1:50 PM UTC

Hi Wilmerr,

Could you please provide your chalk account details in a private message. I will look into it and will provide an update.

Thank you!

 

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    TMSteffen1-Visitor
    1-Visitor
    Jun 8, 2021 8:01 PM UTC

    Is there a official process for converting from free account to a subscription? I have a customer that purchase a new a hosted subscription and it will not allow them start a session. Please advise.

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