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1-Visitor
September 11, 2018
Solved

My application for the 30 day Evaluation of Chalk was not approved

  • September 11, 2018
  • 1 reply
  • 7998 views

Last week I applied for the 30 day Evaluation of Chalk. However, the application has been rejected. I would like to be approved by you, what should I do?

I already use a personal edition, is it affected?

Best answer by Tetsu


This problem was solved by having PTC Japan cooperate.

 

The cause is as follows.

~~~~~~~~~~~~~~

Fallon, Duffy <dfallon@ptc.com> wrote  2018/09/18 :

I just heard back from the team on our side   it looks like the rejection happened because as a partner, you needed to include a (P) in front of the business name.  I just want to confirm that youre seeking to sign up for a partner account and I can go ahead and get everything setup.

~~~~~~~~~~~~~~

1 reply

5-Regular Member
September 11, 2018

@Tetsu Could you please share the login ID been used to signup for Chalk ? We can check internally to get feedback on the request status.

 

-Durgesh

Tetsu1-VisitorAuthor
1-Visitor
September 12, 2018

Thank you for your reply.

 

login ID : takahashi.tetsuto@canon-its.co.jp

 

Please check it.

 

13-Aquamarine
September 14, 2018

Hi @Tetsu and @dupatel -- apologies for the delayed response, I had intended on responding yesterday.

 

Let me check-in on this as I'm curious why you were not approved and also get you setup for an evaluation.

 

I'll cc: you on an email that I'll be sending out shortly.

 

Thanks,