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12-Amethyst
June 12, 2020
Solved

Provide extra time to re join a hosted session

  • June 12, 2020
  • 1 reply
  • 1513 views

A great enhancement request for multiple customers with limited connectivity could be to enable extra time to reconnect to a hosted session disconnected by network problems without the need of creating a new session code again

Best answer by tmccombie

Thank you for your feedback!

 

Can you provide some additional information around this issue you've seen? Connect codes are valid for 8 hours unless the host closes the session. Non-host users should be able to use the same session code to join again if they are disconnected due to a network issue. 

1 reply

tmccombie21-Topaz IAnswer
21-Topaz I
June 12, 2020

Thank you for your feedback!

 

Can you provide some additional information around this issue you've seen? Connect codes are valid for 8 hours unless the host closes the session. Non-host users should be able to use the same session code to join again if they are disconnected due to a network issue.