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L
LMU1-Visitor
1-Visitor
May 14, 2020
Question

Samsung A10 compatibility

  • May 14, 2020
  • 1 reply
  • 5401 views

Hello, customers in Argentina are not able to see Chalk available in Google play using Samung A10 (SM-A105M). Any ideas why Chalk app is not visible for download?

 

Luciano

1 reply

T
tmccombie21-Topaz I
21-Topaz I
May 18, 2020

Hi @LMU 

 

Chalk requires at least Android 7 & a 64-bit OS. The device you shared seems to have both but can you confirm what Android version these phones are running? 

    L
    LMU1-VisitorAuthor
    1-Visitor
    May 26, 2020

    Hi @tmccombie , thanks for your answer. The OS version is 9. Attached a capture.

    T
    tmccombie21-Topaz I
    21-Topaz I
    May 29, 2020

    Thanks for the additional information. Unfortunately, Chalk is not currently available for download on this device.

     

    We understand that there are many devices out there and are actively working to expand our support for Android devices. 

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