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tmccombie21-Topaz I
21-Topaz I
January 30, 2020
Question

Vuforia Chalk New Release Announcement v2.8.1

  • January 30, 2020
  • 2 replies
  • 11950 views

Vuforia Chalk is now available on Desktop! Chalk for Desktop makes it quick and easy for Experts to participate in remote assistance from a browser-based application. Once connected, Experts can view the technician’s environment and draw annotations using their mouse, all from a desktop computer, laptop or tablet with a compatible browser, no software download or installation necessary. 

 

Chalk for Desktop can be accessed from connect.vuforia.com. The web-based application is compatible with Google Chrome and Microsoft Edge browsers.

 

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Initiating sessions from the browser application requires a Host license, however anyone can join a session from a desktop if they have been given a Connect Code. Sessions cannot be conducted between two browser-based users as one user must be sharing their view on an AR enabled mobile device (Apple or Android).

 

image.png

 

If you currently have a Chalk User license and would like to upgrade to a Host license, please contact your sales rep. If you do not have Vuforia Chalk and would like a trial, please request an evaluation at chalk.vuforia.com.

2 replies

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pjahn16-Pearl
16-Pearl
February 4, 2020

Great news.

But sadly logging in to https://connect.vuforia.com fails for me and my colleagues. We have enabled SSO configuration with Azure Active Directory for Chalk. This seems to be the problem. 

 

pjahn_0-1580792832490.png

Does anyone know how to solve this in combination with keeping the SSO configuration?

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danhitomi13-Aquamarine
13-Aquamarine
February 4, 2020

Hi @pjahn -- couple of questions:

  1. Did we help a few months ago enable SSO for your account?
  2. Does your SSO configuration working when attempting to sign-in to our Admin Center (https://admin.vuforiachalk.com)?

Also, it may be easier for us to talk direct to help us confirm the issue and troubleshoot quicker. Can you send me a direct message with your email and I can contact you.

 

Thanks,

Dan

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    pjahn16-Pearl
    16-Pearl
    February 5, 2020
    1. Yes. This you helped us with that about 1 year ago.
    2. Yes. SSO configuration still works with https://admin.vuforiachalk.com

    You have a direct message.
    Thank you.
    R
    randerson-314-Alexandrite
    14-Alexandrite
    May 4, 2020

    It seems like session summaries are not available on the Desktop version. 

    I believe that summaries should be shown for both the local and the remote user. Will the desktop get these features in the future? Is there a timeline?

    T
    tmccombie21-Topaz IAuthor
    21-Topaz I
    May 6, 2020

    Session summaries are on the roadmap for desktop but we do not have a timeline for this feature yet. 

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