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tmccombie21-Topaz I
21-Topaz I
January 30, 2020
Question

Vuforia Chalk New Release Announcement v2.8.1

Vuforia Chalk is now available on Desktop! Chalk for Desktop makes it quick and easy for Experts to participate in remote assistance from a browser-based application. Once connected, Experts can view the technician’s environment and draw annotations using their mouse, all from a desktop computer, laptop or tablet with a compatible browser, no software download or installation necessary. 

 

Chalk for Desktop can be accessed from connect.vuforia.com. The web-based application is compatible with Google Chrome and Microsoft Edge browsers.

 

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Initiating sessions from the browser application requires a Host license, however anyone can join a session from a desktop if they have been given a Connect Code. Sessions cannot be conducted between two browser-based users as one user must be sharing their view on an AR enabled mobile device (Apple or Android).

 

image.png

 

If you currently have a Chalk User license and would like to upgrade to a Host license, please contact your sales rep. If you do not have Vuforia Chalk and would like a trial, please request an evaluation at chalk.vuforia.com.

19 replies

pjahn16-Pearl
16-Pearl
February 4, 2020

Great news.

But sadly logging in to https://connect.vuforia.com fails for me and my colleagues. We have enabled SSO configuration with Azure Active Directory for Chalk. This seems to be the problem. 

 

pjahn_0-1580792832490.png

Does anyone know how to solve this in combination with keeping the SSO configuration?

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danhitomi13-Aquamarine
13-Aquamarine
February 4, 2020

Hi @pjahn -- couple of questions:

  1. Did we help a few months ago enable SSO for your account?
  2. Does your SSO configuration working when attempting to sign-in to our Admin Center (https://admin.vuforiachalk.com)?

Also, it may be easier for us to talk direct to help us confirm the issue and troubleshoot quicker. Can you send me a direct message with your email and I can contact you.

 

Thanks,

Dan

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    pjahn16-Pearl
    16-Pearl
    February 5, 2020
    1. Yes. This you helped us with that about 1 year ago.
    2. Yes. SSO configuration still works with https://admin.vuforiachalk.com

    You have a direct message.
    Thank you.
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    randerson-314-Alexandrite
    14-Alexandrite
    May 4, 2020

    It seems like session summaries are not available on the Desktop version. 

    I believe that summaries should be shown for both the local and the remote user. Will the desktop get these features in the future? Is there a timeline?

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    tmccombie21-Topaz IAuthor
    21-Topaz I
    May 6, 2020

    Session summaries are on the roadmap for desktop but we do not have a timeline for this feature yet. 

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