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MaF1-Visitor
1-Visitor
Jan 25, 2021 7:12 AM UTC
Question

3D IMAGE are not visible after publishing

Vuforia Studio
When you design a 3D experience I find that one is unable to do the below:
1. 3D IMAGE - these do not behave consistently after the experience has been published - when you view the experience the images are not visible even if the visible property is enables
2. When you toggle the visibility property via JavaScript or Binding this also behaves inconsistently - images are not toggled accordingly

 

7 replies

sdidier17-Peridot
17-Peridot
Jan 25, 2021 8:42 AM UTC

Hello,

 

  • Do you a simple example Project who shows this problem, please ?

 

Best regards,

Samuel

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MaF1-VisitorAuthor
1-Visitor
Jan 26, 2021 10:25 AM UTC

Please find attachment.

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dsgnrClarK16-Pearl
16-Pearl
Jan 28, 2021 6:59 AM UTC

I can't see 3D images with Hololens 1 either.

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    Adrian_G.10-Marble
    10-Marble
    May 17, 2021 11:43 PM UTC

    Do we have solution for this? I am having the same problem too.

    Regards,
    Adrian

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    ytella17-Peridot
    17-Peridot
    May 20, 2021 7:29 PM UTC

    Hi @unknown_G

     

    Could you please provide the device details (OS, Name , model) that you are using to view the experience. Also, please share the vuforia view app version and view log file to track the issue.

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    Adrian_G.10-Marble
    10-Marble
    May 20, 2021 11:17 PM UTC

    Hi Ytella,

    Good day.
    I am making a content for 3D Eyewear.
    So I am using Hololens 2.

    My studio version is 9.0.4.4996 and the view in my Hololens was up to date. 

    To make things simple, I created a new Experience with just 1 JPEG File in it.
    When i click Preview, I can see the image I put in the middle of the experience.
    But when I use my Hololens 2, even just projecting the Image without any JS. bindings or whatsoever, I can't see it.


    Thanks,
    Adrian

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