Skip to main content
1-Visitor
May 12, 2021
Question

An error occurred while generating targets

  • May 12, 2021
  • 1 reply
  • 2674 views

Hi Support, 

I get the below error when I try to publish an experience in studio.

I search the support topis and below are some of the solutions I tried without any sucess:

 

 

Error:

[2021-05-10T11:09:23.843Z] error: [twx-studio:api] Error occured while publishing project Rocketmine_-_DJI_Mavic_Mini {
statusCode: 500,
message: '{"message":"An error occurred while generating targets","errorCode":"","error":{}}'
}

 

Environment:

This is running on an on-premise server running Linux.

This experience seems to be using an imageTarget.

We tried publishing the same experience to PTC hosted server and everything is working properly-no errors

 

Please help.

MaF_0-1620804795352.png

 

1 reply

16-Pearl
May 12, 2021

@MaF ,

What is the version of your Vuforia Studio and Vuforia Experience Service?

Is it possible to share your experience project?

Can you provided the complete Vuforia Studio log file when reproducing the issue?

MaF1-VisitorAuthor
1-Visitor
May 12, 2021

Vuforia Studio - latest (Version 9.0.4 (9.0.4.4996))

Vuforia Experience Service - latest (MED-61226-CD-090_SP3_es-9-0-3-b1046-873-linux-x64-installer)

 

 

 

MaF1-VisitorAuthor
1-Visitor
May 20, 2021

Hi Support, 

 

I would like to follow-up on this case as I have not received any feedback since last week.

 

Looking forward to your response.

 

Thanks,