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NP_101496719-Granite
9-Granite
June 15, 2022
Solved

Application event is not visible

  • June 15, 2022
  • 1 reply
  • 6147 views

Hello Community,

By using PTC guide, I created 3D eyewear experience with a gesture project. In that, I have to do drag double tap from application event. But whenever I create project, then application event is not visible. What to do to get it visible. Here I attach file please check this. 

 

@pshashipreetham 

Best answer by sdidier

Hello Nilam,

 

To be more accurate, I suppose that all proxy fields should be empty and only the Default Vuforia Experience Service URL field should have a value.

 

It seems that the URL used  192.168.180.39:2019 is a server accessible in your LAN only and it might be the Vuforia Experience Service itself.

By default, Vuforia Experience Service uses the 2019 port.

 

So, try in a web browser this URL: http://192.168.180.39:2019/ExperienceService/ping

It the server is not accessible, check if it is pingable on your network, check on if Vuforia Experience Service is installed on it and if it is running.

 

Best regards,

Samuel

1 reply

M
Mohit_Kabra275-Regular Member
5-Regular Member
June 16, 2022

Hello @NP_10149671 ,

Can you please share the project file and also a full screen screenshot of this ?

Also, are you experiencing this with every 3D-Eyewear Projects ?

 

Thanks 

BR,

Mohit

N
NP_101496719-GraniteAuthor
9-Granite
June 17, 2022

Hi @Mohit_Kabra27 ,

Here, I attach project file and screenshot. Please check with this. 

Yes, I experiences this issue with every 3D-Eyewear projects.

 

 

 

Thanks

M
Mohit_Kabra275-Regular Member
5-Regular Member
June 17, 2022

Hi @NP_10149671 ,

As i can see from the screenshot, you have not selected the 3D-Eyewear template at the very first place and hence not able to see the application events option. You are currently using the Mobile template.

If you want to develop a 3D-Eyewear project ,you need to select the same template as shown in below image and then start building your experience. 

MK_10166888_0-1655446834220.png

Let me know if you still face any issue. 

 

BR,

Mohit

 

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