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NP_101496719-Granite
9-Granite
Jun 15, 2022 12:23 PM UTC
Solved

Application event is not visible

Hello Community,

By using PTC guide, I created 3D eyewear experience with a gesture project. In that, I have to do drag double tap from application event. But whenever I create project, then application event is not visible. What to do to get it visible. Here I attach file please check this. 

 

@pshashipreetham 

sdidierAnswer
17-Peridot
Aug 9, 2022 1:18 PM UTC

Hello Nilam,

 

To be more accurate, I suppose that all proxy fields should be empty and only the Default Vuforia Experience Service URL field should have a value.

 

It seems that the URL used  192.168.180.39:2019 is a server accessible in your LAN only and it might be the Vuforia Experience Service itself.

By default, Vuforia Experience Service uses the 2019 port.

 

So, try in a web browser this URL: http://192.168.180.39:2019/ExperienceService/ping

It the server is not accessible, check if it is pingable on your network, check on if Vuforia Experience Service is installed on it and if it is running.

 

Best regards,

Samuel

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9 replies

Mohit_Kabra275-Regular Member
5-Regular Member
Jun 16, 2022 1:30 PM UTC

Hello @NP_10149671 ,

Can you please share the project file and also a full screen screenshot of this ?

Also, are you experiencing this with every 3D-Eyewear Projects ?

 

Thanks 

BR,

Mohit

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NP_101496719-GraniteAuthor
9-Granite
Jun 17, 2022 5:53 AM UTC

Hi @Mohit_Kabra27 ,

Here, I attach project file and screenshot. Please check with this. 

Yes, I experiences this issue with every 3D-Eyewear projects.

 

 

 

Thanks

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Mohit_Kabra275-Regular Member
5-Regular Member
Jun 17, 2022 6:24 AM UTC

Hi @NP_10149671 ,

As i can see from the screenshot, you have not selected the 3D-Eyewear template at the very first place and hence not able to see the application events option. You are currently using the Mobile template.

If you want to develop a 3D-Eyewear project ,you need to select the same template as shown in below image and then start building your experience. 

MK_10166888_0-1655446834220.png

Let me know if you still face any issue. 

 

BR,

Mohit

 

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