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1-Visitor
April 24, 2019
Question

cannot publish from Vuforia studio

  • April 24, 2019
  • 1 reply
  • 1377 views

When trying to publish experience receiving error msg. Tried to clean browser but still appearing. Publishing error.PNG

1 reply

17-Peridot
April 25, 2019

Hello,

 

To investigate more deeply, we need to have answers about these questions :

  1. Are you able to connect to the Trial Instance in a web browser ?
  2. Are you able to connect to the ThingWorx Platform at this URL ? 

I have checked these URLs :

In all cases, I have this result :

{"message":"Unauthorized","errorCode":"","error":{"status":401}}

I am contacting R&D to have a checkup of the platform.

After that, I will come back to you with more details.

 

Best regards,

Samuel

ValRud1-VisitorAuthor
1-Visitor
April 29, 2019

Answer to the questions 1 & 2 are not able to.