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R
ROHITSANKESHWAR1-Visitor
1-Visitor
January 10, 2018
Question

Creo Illustrate product code invalid

  • January 10, 2018
  • 3 replies
  • 3276 views

hi,

i tried to install the Trial version of creo illustrate using the product code VS420607ED1040-YJWM-KD98
but the license setup says the product code is invalid
please help

3 replies

D
dupatel5-Regular Member
5-Regular Member
January 15, 2018

ROHIT SANKESHWARI​ : In case the issue is still open then could you please provide the source detail from where you are trying to install Creo and the version you are planning to install ?

-Durgesh

R
ROHITSANKESHWAR1-VisitorAuthor
1-Visitor
January 15, 2018

Durgesh Patel​

thank you for your reply

I am trying to install Creo Illustrate and not Creo from the below link

http://support.ptc.com/WCMS/files/170678/en/StudioGettingStarted.pdf

please refer to page 20 of the above document

Page 23 is where the product code is mentioned.

D
dupatel5-Regular Member
5-Regular Member
January 15, 2018

Thanks Rohit..... Did you used the PTC Installation Assistant to retrieve and install a license by downloading and running https://free-dl.ptc.com/install/setup.exe.

Please make sure you do not have white spaces while copy pasting product code.

-Durgesh

N
Naveen_sankar1-Visitor
1-Visitor
January 15, 2018

Remove all the existing .dat files from the directory below and then try installing creo .It would be better if you use ptc installer hence it auto fetch the license.

C:\ProgramData\PTC\Licensing

    R
    ROHITSANKESHWAR1-VisitorAuthor
    1-Visitor
    January 16, 2018

    Naveen Sankar​Durgesh Patel​
    thank you for all your help.

    I was able to install the trial software.@

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