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1-Visitor
April 24, 2017
Question

creo not open

  • April 24, 2017
  • 1 reply
  • 1199 views

I am using creo 2.0, recently i am update system software, after that creo didn't open, then i am uninstall the software, then again re-install the software, again continue the problem. Is there any solution for this issue?

1 reply

21-Topaz I
April 24, 2017

Hi,

when we speak about Creo we need to clarify  which product? Creo View, Creo View Express or Creo Parametric?

If I  suppose that you do use Creo Parametric (the more complex product as mention above) . In this case we need to know is there some error message for example . some think like no license error ... etc. You can check in this case (Creo Parametric):

- is there a new trail file in the directory?

- is there a new entry in the std.out or std.err?

-is there a traceback.txt file?

What is the information in this files?

Regards

Roland Raytchev