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5-Regular Member
May 21, 2020

@emartini Just wanted to know if you were able to login to this site before and did the issue started coming now? I would request to raise a PTC Tech support case to investigate and assist you further.

 

emartini4-ParticipantAuthor
4-Participant
May 21, 2020

Previously I had no problems accessing this portal.


Even answering directly to the link of the comunity I have the problem shown in the attached image



by accessing www.ptc.com support I have no problem.

 

Ermes

5-Regular Member
May 21, 2020

@emartini  Thank you for confirming, and I am checking it internally with the right team. Meanwhile, we will create a support case as well as it helps us keeping track of the investigation/resolution.