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jeffphoon1-Visitor
1-Visitor
October 10, 2019
Question

didn't receive verification email

  • October 10, 2019
  • 2 replies
  • 3372 views

Hi all

 

I signed up for the 30 day trial, but did not receive the email for verifying my email address.

Checked junk folder many times. Anyone have the same issue?

 

2 replies

D
Duds1-Visitor
1-Visitor
October 14, 2019

Yes having the same issue

Y
ytella17-Peridot
17-Peridot
October 30, 2019

Hi @Duds ,

Could you please share your email id with which you have enrolled with the free trial.

C
CB21-Visitor
1-Visitor
March 2, 2020

I am a Rockwell Automation Emplyoee
I have registered to follow the AR coarse.

I did not get my confirmation email after trying to start the Software download.

 

 

Y
ytella17-Peridot
17-Peridot
March 4, 2020

Hi @CB2 ,

Could you please share the email id that you have used to register with the studio trial. Also, please login into https://trial.studio.vuforia.com/home/ page and share the screenshot with me.I highly appreciate it if you could provide these details.

T
tsarangel1-Visitor
1-Visitor
April 17, 2020

Hi @ytella 

 

I also didn't get the verification email.

I can login to support.ptc.com and the account seems to be OK there, but when logging into trial.studio.vuforia.com I keep seeing the "We need to verify your email address" message and can't move on.

I've attached the screen I see when logging into trial.studio.vuforia.com

The emailid is tsarangel@mail.ru

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