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pjahn16-Pearl
16-Pearl
March 19, 2019
Solved

Download Vuforia Studio for Mac OS

  • March 19, 2019
  • 1 reply
  • 4568 views

What is the correct procedure to update Vuforia Studio on a Mac? If I click on "Update" I am asked for a username and password. This leads to https://studio.vuforia.com but I do not have a trial account (as PTC partner). So how can we get an update/the installation package for Vuforia Studio?

Best answer by sdidier

Hello Allan,

 

As far I know, Vuforia Studio is accessible for any PTC Partners like other PTC Products.

 

Today, some PTC Partners have already Vuforia Studio attached to SON/SCN.

These Partners are able to open cases.

 

For more details, a partner should contact a PTC Channel Account Manager or a PTC Sale to have the license.

 

Best regards,

Samuel

1 reply

S
sdidier17-Peridot
17-Peridot
March 20, 2019

Hello,

 

As a PTC Partner, you might have the installer in PTC Software Download web page: 

  1. Go to this web site https://www.ptc.com/en/support
  2. Click the Download Software button
  3. In Vuforia Studio category, in Release x.x > Vuforia Studio > Most Recent Datecode node
  4. A DMG package is available
  5. Download it
  6. Run it on MacOs 

 

Best regards,

Samuel

P
pjahn16-PearlAuthor
16-Pearl
March 20, 2019

We do not have access to Vuforia software in the download portal. I have been told by a PTC representative that this might be by intention since the integration of support services for Vuforia is not yet completed.

S
sdidier17-Peridot
17-Peridot
March 22, 2019

Hello,

 

I have checked another partner account and he has the access to Vuforia.

 

  • For which partner are you working ?

 

I will contact your PTC Representative to see how to enable the license.

I will try to enable the access to Vuforia Studio to PTC Download page.

 

Best regards,

Samuel

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