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Shinichiro_Endo7-Bedrock
7-Bedrock
June 24, 2024
Question

Enhancement Request: Set time zone for Experience Service

  • June 24, 2024
  • 1 reply
  • 1365 views

Currently, Experience Service's time zone is fixed on UTC, so its logs' time stamp is displayed in UTC.

However, it is a bit inconvenient when developers need to analyze the logs as they have to convert time zones from UTC to their local time. 
Therefore, it would be helpful if we can change Experience Service's time zone.

    1 reply

    R
    RolandRaytchev21-Topaz I
    21-Topaz I
    June 24, 2024

    Hi @Shinichiro_Endo ,

    I reported your request to the R&D /PM (Product Managment) team as Ticket VTS-2038. R&D team will check that. I will share the R&D feedbacks here to this post  as soon as ticket status will change or informaiton is received from team. Thanks

    S
    Shinichiro_Endo7-BedrockAuthor
    7-Bedrock
    June 27, 2024

    Hi, @RolandRaytchev . Thank you for the reply.
    We're looking forward to hear updates on the ticket.

    R
    RolandRaytchev21-Topaz I
    21-Topaz I
    July 17, 2024

    Hi @Shinichiro_Endo,

    just to informed I checked the ticket VTS-2038 and see that R&D team consider the enhancement  and planed further developement:

    //=========================

    " we are already working on fixing this ticket, so I would suggest to consider a solution that solves both problems. Expected outcome(s) are:
    - local time in Experience Server Logs
    - Local time in displayed datetime of AMT generation completed in Studio."

    //===============================

    the challange to that is /R&D :

    "Showing local time in the ES log would complicate things, as we cannot make sure that the ES is in the same time zone as the user, and that would require managing loads of edge cases (Chinese user using a European ES). If we change the ES time, we would have to show the time zone considered for the ES, as this change might complicate troubleshooting further in the future, where UTC / Server time / local environment time are 3 different time zones."

    //================================

    therefore I think it will take some time , estimating end of the years but I will monitor this ticket and will ley you know when there are news or status changes.

    Thank you!

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