Hi
the first point is to clarify if you issue is a general issue for model target or specific based on particular model.
1.) You can replace your current model by some model which is simple (cube .etc.) and see if you can publish.
2) if you can publish in 1.) then you can try to use a second model for the model target- you can copy the original model and remove from the copy all sequences and all parts which are not relevant for the model target. Then generate the model target for this model and later when you finished with the generation of the model target you can blank it and display only the original geometry in a second model widget (both model widgets are on the same position the one is displayed. May be the error will not occurs with the s
model target model
3.) there is PTC article for similar issue where you try to the server and the studio setting. In your case you can try to change only the Studio settings (because PTC cloud)
According to the cs279248 you can check the builder-setting.json in your installation :
Ensure builder-settings.json file for local Studio instance does not have serverMTG set to false
Example for builder-setting.json (last part) :
....
...
"15614:67": "/thingmarks/15614-67.srv",
"15614:68": "/thingmarks/15614-68.svg",
"15614:69": "/thingmarks/15614-69.svg",
"15614:70": "/thingmarks/15614-70.svg"
}
},
"enableDebugLogging": true,
"publishPreview": true,
"welcomeDismissed": true,
"designTimeDropShadows": "HARD",
"projectsListView": false,
"annotationsEnabled": true,
"serverMTG": true,
"showTrackingEvents": true
}
Before you change the builder-setting.json you need to stop Studio and to make a backup of this file!
If you still have an issue you can report this issue to the PTC technical support and ask the TS team to check you cloud server setting if this should be updated regarding to the article cs279248 or any other issue. May be this is an issue which is based on the model but for further investigations the particular model need to be reviewed more detailed (if this is not a general issue but based on specific model)
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