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Y
yhwan1-Visitor
1-Visitor
February 20, 2017
Question

Error while accessing a project.

  • February 20, 2017
  • 1 reply
  • 5648 views

Hello

Some errors are occurred when I access a project by thingworx view app.

 

The errors are not only access speed but also connecting to server.

 

I checked Thingworx Composer Logs.

 

This is a list of errors.

 

Do you have any solution for this problem?

 

Thanks.

1 reply

A
ankigupta5-Regular Member
5-Regular Member
February 20, 2017

Hi Yoo hwan​,

Are you facing this issue on Application Preview too?

Thanks,

Ankit Gupta

Y
yhwan1-VisitorAuthor
1-Visitor
February 20, 2017

No

It is good in a Preview window.

However when the accessing to server is not stable, 'save', 'preview' and 'publish' are not stable too.

'Save' and 'Publish' are not completed, 'Preview' doesn't show anything.

--------------------

+

Sorry.

I tried to view it in the preview now, same errors are occurred

+

I have another question.

My TWX server has 'es-public-access'  user.

But I try to do below thing.

What means number 4?

I can understand Administrative Console.

A
ankigupta5-Regular Member
5-Regular Member
February 20, 2017

Hi Yoo hwan​, The ThingWorx data should be accessible in ThingWorx studio. Are you able to access the ThingWorx data by clicking on the External data in ThingWorx Studio?

Were any changes made to users or Appkey in ThingWorx connected to the ThingWorx Studio?

Does Appkey named "es-public-access" exist in your system?

Also, does an Appkey pointing to the ThingWorx User (Same as ThingWorx Studio user) exist in the system.

In point 4; you are required to open ThingWorx Experience Server Administrative console and add ThingWorx App key details so that ThingWorx Studio can access ThingWorx using that App key.

Do let me know in case any further queries.

I hope it helps.

Thanks,

Ankit Gupta

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