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gbirnzain11-Garnet
11-Garnet
March 3, 2017
Question

EventRouter is over capacity - events being rejected Task

  • March 3, 2017
  • 3 replies
  • 2995 views

Ravindra Singh already posted in Thingworx bundled with Thingworx studio throwing error.

Is there a solution for this, because I get the same error code when updating multiple properties via HTTP PUT.

The Response code is 200 OK, however the application log says:
EventRouter is over capacity - events being rejected Task com.thingworx.system.subsystems.eventprocessing.EventInstance

The thing is, this error occures 4 times for each HTTP PUT request I send. errors.PNG

I tested it with only one Property and the request interval was 2 seconds.

3 replies

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katte5-Regular Member
5-Regular Member
March 6, 2017

gbirnzain​ Ravindra Singh​ One possible suggestion would be to create the services as an 'async' in ThingWorx platform (Composer) so that event queue gets reduced. The other way is to restart the platform to stop the thread/event block.

Giri

A
ankigupta5-Regular Member
5-Regular Member
March 7, 2017

Hi gbirnzain​, Is this issue related to ThingWorx Studio? Could you please share more details about the scenario.

Did you try decreasing the frequency. Have you applied any max setting on the Java Heap Space for ThingWorx Tomcat? Try increasing this size.

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ankigupta5-Regular Member
5-Regular Member
March 9, 2017

Hi gbirnzain​, Has any of the suggestions helped you resolve your issue. If yes, please mark the replies as Helpful/correct so that other members know this Thread has a Solution.

K
kturon10-Marble
10-Marble
May 17, 2017

Hi we have exactly the same issue with Thingworx Studio server. I need it asap what I can do? Every change property is refused why?

CRITICAL ERROR: EventRouter is over capacity - events being rejected Task com.thingworx.system.subsystems.eventprocessing.EventInstance@77976e0 rejected from com.thingworx.common.utils.MonitoredThreadPoolExecutor@4c85b558[Running, pool size = 500, active threads = 500, queued tasks = 200000, completed tasks = 0]

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