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5-Regular Member
July 7, 2017
Solved

Experience not coming up on Android

Hello,

I have published an experience, am able to load the experience on my IoS device without any trouble but the same is not working on an Android devices.

Please suggest!!!

Thanks,

Avinash

katteAnswer
5-Regular Member
July 10, 2017

As the experience is visible in iOS but not in Android devices, using Chrome debugger make sure there are no "invalid/invisible" characters within the JS code and republish the experience. That should fix the issue.

2 replies

5-Regular Member
July 7, 2017

Can you please which version of Android device you are trying to load?

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katte5-Regular MemberAnswer
5-Regular Member
July 10, 2017

As the experience is visible in iOS but not in Android devices, using Chrome debugger make sure there are no "invalid/invisible" characters within the JS code and republish the experience. That should fix the issue.

Translate