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A
alcubierre10-Marble
10-Marble
March 27, 2023
Solved

External data is not displayed and updated in Vuforia view

  • March 27, 2023
  • 1 reply
  • 1732 views

I have a Vuforia studio connected to a Experience server.

 

I create a simple project with a label that is connected to a Thing with a property that those value is not shown, but this problem only happens in Vuforia view device. Value is correcly updated in preview.

 

What could be the reason?

 

alcubierre_0-1679927843231.png

 

Preview: Value 5 comes correctly from External data

 

alcubierre_0-1679928418787.png

 

 

 

Best answer by pandersson

Hello,

Have you checked the run-time rights on IndustrialConnectivityEPDOR ?

The public user or the user you use in View must have run-time access and vivibility to the Thing.

 

Per

1 reply

A
alcubierre10-MarbleAuthor
10-Marble
March 27, 2023

I have discovered that Vuforia Studio launches internally the following url in the preview mode display:

 

http://localhost:3050/Thingworx/Things/IndustrialConnectivityEPDOR/Properties/UpdatesPerSecond.

 

localhost:3050 is my Vuforia Studio tool, so it not goes directly to experience server but through Vuforia studio.

 

I suppose that vuforia View goes instead directly to Experience Server..... but both are in the same network... what could be the difference?

 

alcubierre_0-1679930090295.png

 

A
alcubierre10-MarbleAuthor
10-Marble
March 28, 2023

Probable solution: https://support.ptc.com/help/vuforia/studio/en/#page/Studio_Help_Center%2FAnonymousAccess.html%23

 

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