Failed to authorize experience server

Hello,

i am getting Failed to authorize experience server when i am trying to validate my experience service url, tried some fixes from this forum but nothing seems to work.

Logs:

GET /api/switch 200 0.776 ms - -
[2021-11-09T09:13:15.497Z] debug: [twx-studio:auth] Authenticate using: https://XXXXXXX.studio-trial.vuforia.io ssl: false GET /validate
[2021-11-09T09:13:15.497Z] debug: [twx-studio:AuthRequest] doRequest /ExperienceService/username
[2021-11-09T09:13:15.497Z] debug: [twx-studio:auth] Authorization strategy not yet known
[2021-11-09T09:13:16.571Z] debug: [twx-studio:AuthRequest] https://XXXXXXXX.studio-trial.vuforia.io/ExperienceService/username response code 401
[2021-11-09T09:13:16.572Z] debug: [twx-studio:auth] Failed to authenticate experience server https://XXXXXXX.studio-trial.vuforia.io undefined Unauthorized
[2021-11-09T09:13:16.572Z] debug: [twx-studio:auth] www-authenticate header: Basic realm="ThingWorx"
GET /api/validate 401 1075.817 ms - 37