Failed to validate Experience service URL

Hello,

So, I have understood well, in Vuforia Studio, in a Project, Vuforia Experience Service URL is validated.

In log file of Vuforia Studio, an error is reported with ECONNREFUSED.

I have some questions :

1. What is the URL of this Vuforia Experience Service ?
2. Is it hosted at PTC by PTC Cloud or is it a trial environment or is it a self hosting with on Premise ?
3. Are you able to access to your Vuforia Experience Service in a web browser when using an URL with this format ?

          http<s>://<Vuforia Experience Service URL>:<Port number>/ExperienceService/ping

Thanks in advance for your help.

Best regards,

Samuel

one possible option to check if you URL is OK you can also call a test

<Your ExperienceService URL>/ExperienceService/properties

example when I test one PTC test server:

http://pp-2005051423cb.portal.ptc.io:8080/ExperienceService/properties

result after identificaiton with user/password is e.g. :

{"version":"8.5.4-b961","defaultDomainName":"localhost","domain_id_resolver":"https://gxi.thingworx.io/ExperienceService/id-resolution/resolutions/","enable_irs_federation":"true"}