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mneufeld13-Aquamarine
13-Aquamarine
November 30, 2018
Question

File widget in offline mode on iOS

  • November 30, 2018
  • 1 reply
  • 2454 views

Hello,

I uploaded a PDF file to my experience and I used File widget pointing to such resource. I marked my experience as "Allow download for offline viewing". When I download experience and run it without any network:

- on Android it works fine, file is accessible (default PDF reader app launches with content)

- on iOS nothing happens when I click on file widget

 

Any idea?

1 reply

D
dupatel5-Regular Member
5-Regular Member
November 30, 2018

@mneufeld It could be due to the apple app security feature however will check and get back to you in case there is any other issue.

 

-Durgesh

M
mneufeld13-AquamarineAuthor
13-Aquamarine
December 4, 2018

hello @dupatel,

do you have any news?

 

D
dupatel5-Regular Member
5-Regular Member
December 11, 2018

@mneufeld I am able to reproduce the issue however having hard time retrieving View logs using iPAD .

So could you please review/share View log on your device and see if there is any indication with errors?

Where to find Vuforia View logs

 

-Durgesh

 

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